Work highlights
Revamping a product tome
How do you take a 1,200 page technical manual that’s been around for years and and transform it into something new?
Creating an infographic
How do you explain the benefits of a complicated but robust product better than through a visualization?
Building a content design practice
How did a few content-focused designers come together to establish a new design role?
Auditing a content landscape
How do you assess existing resources to determine what’s missing in the user’s content experience?
Navigating the content design role on a large team
How do you scale your contributions when you move from a team of 4 designers to 26?
Aligning terminology
How do you tackle mismatching terms and concepts across a product and portfolio?
Developing in-product guidance
How do you provide users with a variety of information in the product to help them learn?